Security Officer – Bracknell, Berkshire

Security Officer

The John Lewis Partnership

Bracknell, Berkshire



Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

What’s the role about?

In this vital role, you will be responsible for the protection of people, property, and physical assets from actions and events that could cause damage or loss. You will support the resilience and business continuity process for the campus, supporting other teams as required with security services. This role entails providing Security support across 14 buildings on our Bracknell campus, covering an area of approximately 60 acres.

Please note, this role will work an average of 42 hours a week: 4 days on, 4 days off and will cover night and day shifts.

What will you be doing?

  • Monitoring site security and integrity from the Security Control Room and on patrol.

  • Fully investigating incidents and taking necessary action escalating where required.

  • Assisting emergency services attending the site.

  • Maintaining shift communications through a variety of channels; radio, phone and written.

  • Understanding and demonstrating full compliance with building Opening and closing Procedures to minimise risk to our business.

  • Understanding and using the relevant systems & procedures to prevent theft or damage of Partnership property. And makes recommendations for improvement

  • Taking an active part in supporting Partners who use the Head Office Campus.

  • Assisting in the inspection and compliance measurement of the Campus buildings.

  • Acting as the Chief Evacuation Marshal during drills and evacuations as required, completion of post evacuation reports.

  • Playing a vital role in the recovery of the business in case of service failure or other situations, providing assistance where required to recover the campus.

  • Ensuring customers are at the centre of all operational decisions, through role modelling outstanding customer service. 

  • Acting with confidence and professionalism.

  • Having comprehensive knowledge of how the campus operates and relevant Partnership procedures. 

  • Providing advice and guidance to Campus users.

  • Delivering outstanding service to Partners, customers, visitors and contractors through all channels.

To view the job outline:

External candidates – please view via the attachment

Internal candidates – please view the job outline in this folder here using your internal email address only

What you'll have 

  • Excellent communication skills across a variety of stakeholders.

  • Can demonstrate the ability to remain calm in stressful situations. 

  • Proven ability to act on own initiative and take responsibility for decision making, ability to challenge when necessary.

  • Excellent customer service skills.

What else could you bring?

  • Good knowledge of CCTV, access control and current security systems. 

  • Crime prevention experience. 

  • Proven investigation skills.

Please note:

  • We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore, we recommend that you apply early.

  • The application form consists of a CV upload, an online test followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, please check your Workday notifications).


We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business – for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site –

Attachment: Security Officer (Security) 2021 (2).pdf 

Note for Internal Partners:
Please be aware that new applications must be started via the internal jobs website. Please follow the links from the Partner Intranet to start your application. Applications from Internal Partners that start from will be rejected.