Registered Nurse – Remote

Registered Nurse

Thirty Madison



Registered Nurse

KMG in partnership with Thirty Madison is on a mission to change the way healthcare is delivered. We expand access to specialist-level healthcare through a simple and transparent experience. Our integrated platform — combining specialized telemedicine, highly personalized treatment plans, and ongoing care management — ensures better outcomes for our patients across a breadth of chronic conditions and needs. We are building a core clinical team driven by our mission to put the healthcare system back to work for patients and are looking for registered nurses eager to be at the forefront of a new model of care delivery and ready to push the envelope of telemedicine care just a little bit.

In this role, you will work closely with our providers and patients through many stages of their Thirty Madison journey. The role is both patient and provider-facing, from helping patients receive medical records, to assisting providers in coordinating treatment plans. You’ll partner with and support the Customer Experience team, our medical network, and patients across all of our brands. You must be comfortable speaking with others across various channels (primarily email/message) compassionately and professionally.

Patients are ready for healthcare delivery that matches the innovation and accessibility they’ve come to expect from other service sectors, and Thirty Madison is putting that capability in their hands. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.

Comp | Perks | Benefits 

  • The base pay for this position is $41.00 per hour **
  • Annual Incentive Plan
  • Robust and affordable Health, Dental, and Vision plan options 
  • 401k with a match, commuter benefits, and FSA
  • Annual $750 vacation stipend and $500 happiness stipend
  • Paid vacation, holidays and sick pay

**Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

Primary responsibilities: 

  • Review medical history with patients in preparation for prescriber review
  • Provide patient counseling on the use, safety, and side effects of medications prescribed through our platform. 

Other responsibilities will include: 

  • Counseling and treatment disposition for patients 
  • Complete and submit required public health reporting
  • Collaborates in establishing the plan of care, coordinates and implements care delivery while anticipating patient care needs across the continuum of our platform
  • Analyzes comprehensive information pertinent to the patient's care and management to determine nursing diagnosis.
  • Continually utilizes the nursing process to evaluate a patient's progress towards goals and applies appropriate interventions to ensure effective outcomes.
  • The registered nurse may also contribute to other areas of the business related to clinical care, such as development of counseling resources for patients, process improvement, and audits of clinical quality and operations.
  • Attending weekly RN meetings; Staying up to date with process improvement or workflow change implementations.

Minimum Qualifications

  • Registered Nurse in good standing, Compact license preferred
  • Primary care experience preferred
  • Active license in at least one of our current states of service – active compact license a plus
  • Must be willing and eligible to apply for licensure in all 50 states
  • Comfort in counseling on side effect management, drug interactions, adverse events, medication-specific guidelines for the different conditions and treatments that we currently offer, and any conditions we expand into (ex. Birth control, STI, UTI, migraine, dermatology, mental health) 
  • Exceptional written and verbal communication skills – Spanish speaking a plus
  • Availability to train during scheduled orientation period
  • Regular and reliable attendance
  • Adherence to the assigned work schedule

You may be a great fit if you are

  • Enthusiastic about providing unparalleled patient experience through the delivery of prompt and empathetic care to our patients driven by a culture of excellence.
  • Self-motivated and thrive in environments that offer a high degree of autonomy
  • Skilled at using online tools and technology to deliver care and communicate with patients

WFH/IT Requirements:

  • Reliable at home internet with a download speed of at least 25 Mbps and an upload speed of at least 5 Mbps
  • A quiet place in your home to receive inbound and place outbound calls.

Physical Requirements:

  • Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day.
  • Speech and hearing sufficient for in-person communication 7-8 hours per day.
  • Vision sufficient for use of a computer monitor.
  • Ability to sit or stand at a desk for 7-8 hours per day.

This position is full-time and remote.

*Contractors and temps are not eligible for benefits.

About Thirty Madison 

Thirty Madison is a family of specialized healthcare brands devoted to creating exceptional outcomes for all. Each of its specialized brands is focused on a specific ongoing condition, and thoughtfully designed to support the unique needs of its community with personalized treatments and care; with Keepsfor men's hair loss, Covefor migraine, Picnicfor allergies, Facet for skin conditions, and NURX for sexual health. With empathy at the heart of its innovation, its proprietary care model empowers hundreds of thousands of people with ongoing conditions with the accessible, effective treatments across a lifetime of care. In just four years, we’ve built a number of brands and are continuing to grow rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.

We are honored to become Great Place to Work certified and be included on BuiltIn's 2021 list of Best Places To Work in New York City, and Best Midsize Companies To Work For. We've also been recognized by Forbes' Best Startup Employers, being named as one of America's Best Places to Work 2022. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate individuals who truly embody our core values and mission each and every day. Learn more at 

Don’t meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Thirty Madison we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Contact us at to request accommodation.

How we are managing through the COVID pandemic and its impact on our team?

These are unprecedented times and we understand COVID-19 is impacting everyone differently. Our primary goal from the beginning of the pandemic has been to ensure employee safety. We went from optional to mandatory work-from-home very quickly in early March, and we have told employees that they can work remotely to allow them to plan accordingly. 

We have also rolled out several initiatives to help our team successfully navigate the uncertainty associated with COVID-19. These initiatives have included providing funds for home office improvements, medical reimbursements, free meditation/mindfulness tools, mandatory “Me Days” away from work, company-wide Refresh days off, and fun opportunities to connect live with teammates each week (such as virtual escape rooms). We continue to examine different benefits, tools, and processes that best support our employees as we continue to work remotely and eventually begin transitioning back to the office.

*Please be aware that there are fraudulent entities who are claiming to be affiliated with Thirty Madison in order to trick job seekers into divulging personal information or making payments based on false representations while impersonating Thirty Madison. These entities solicit money and personal information under the guise of offering you a position with Thirty Madison. The scammers use many methods to perpetuate these scams, including using Thirty Madison’s trademarks on their correspondence to potential victims. Thirty Madison takes the safety and integrity of those seeking employment with us very seriously and we work cooperatively with our legal team, security department and local authorities to address this issue. If you receive a job offer that claims to be from Thirty Madison, please take steps to confirm that it is legitimate by reviewing the offer carefully and contacting Thirty Madison directly if you have any concerns at all. Please note that Thirty Madison will never ask you for bank account or credit card information, and Thirty Madison will not charge you money to apply for a job with Thirty Madison.*

*This employer participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.*


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