Reception/Administration Apprentice – Wyke, West Yorkshire

Reception/Administration Apprentice


Wyke, West Yorkshire


Reception/Administration Apprentice

The post holder will be required to assist in the provision of an efficient administration service. Full apprenticeship and role training will be provided for this exciting new position in this fast-moving practice. You will be working towards a L3 Business Administration qualification alongside your position with ongoing training and upskilling.

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Closing date: 13 Mar 2023

Apprenticeship summary

Annual wage


Wages explained

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

Working week

Minimum 30 hours p/week.Rota to be confirmed.

Total hours per week: 30

Expected duration

15 Months

Possible start date

03 Apr 2023

Date posted

4 days ago

Apprenticeship level


Level 3 (A level)

Reference number



1 available

What will the apprentice be doing?

The post holder will be required to assist in the provision of an efficient administration service.

Full apprenticeship and role training will be provided for this exciting new position in this fast-moving practice.

Duties of the post:

Efficiently scanning data into the Practice’s clinical computer system.
Uploading electronically received letters/data and entering into the clinical computer system.
Opening and sorting post.
Performing filing of medical records.
Printing medical records.
Performing photocopying.
To provide cover for absence of reception staff as required.
Dealing with patient enquiries.
Dealing with requests for prescriptions.
Conveying messages between doctors, patients, hospitals, other members of the Primary health care team etc.
All messages taken must be concise and dealt with as quickly as possible.
There shall be other additional ad-hoc duties that you will be required to complete upon request.

What training will the apprentice take and what qualification will the apprentice get at the end?

As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:

Level 3 Business Administrator Standard Apprenticeship.
Level 2 Functional Skills in maths and English if not already achieved.
You will also develop the skills, knowledge and behaviours required to work within an office environment.
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions.
All evidence will be logged to your electronic portfolio.

What is the expected career progression after this apprenticeship?

Upon completion of a 15-month apprenticeship, the role will be reviewed for a permanent position.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Team working, Initiative, Non judgemental, Patience, Good attendance record, Good knowledge of Microsoft, Self Motivated, Caring, Can Do Attitude


GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential
GCSE or equivalent IT (Grade C/4) Desired

Things to consider

Please check buses to ensure you can travel on a daily basis. Read the job description in full.

About the employer

SunnyBank Medical Centre has a long history of providing medical care to the residents of Wyke and the local area.

The Team here at SunnyBank have a reputation for innovation and excellence in providing quality care within a caring and supportive environment. Our team is always striving to provide excellent care for every patient and our team of friendly and enthusiastic Clinicians, Managers, Receptionists and Administration work hard every day to do this.

We provide lots of services for our patients meaning they can access additional health care in their community rather than having to travel to other locations such as hospitals. Examples of these services include Minor Surgery, Pain Management; Diabetes; Sexual Health and Contraception; Anti-coagulation; Retinal Screening;

We are a teaching and training practice with a strong emphasis on the development of future GPs and Nurses and well as developing our team of colleagues to ensure that quality of care is a priority.




Sunnybank Medical Centre Town Gate Wyke


West Yorkshire

BD12 9NG

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Training provider



Mandy Hodson

[email protected]

01924 614523

Apprenticeship standard

Business administrator
Level 3 (A level)

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