National Account Manager Denver, CO / Remote
National Account Manager
at Hotel Engine Denver, CO / Remote Hotel Engine is the world’s largest Lodging Performance Network, established to create a richer, more rewarding business travel experience by connecting a global network of businesses and lodging partners. Our innovative travel-tech company is on an incredible growth trajectory and will continue to build on our strong foundations by bringing our customer obsession, data-driven problem-solving, and bias for action into every decision we make. We value our individuality, and we also understand that together, we thrive. Most importantly, we know we’re not for everyone! We’re focused on finding the right people who are energized by our culture, with diverse experiences and backgrounds that will help us unlock our full potential. Complacency doesn’t live here. We’ve built a team of world-class people who really want to work with other world-class people. , and if you like what you see, please, read on! As a Hotel Engine National Account Manager, you will take ownership of our highest value customers. You will be responsible for building relationships at multiple levels within the customer’s organization including but not limited to C-Suite and Executive level roles, driving revenue for a specific territory, industry vertical or list of named accounts. In this role you will become a trusted advisor, applying a consultative sales approach focusing on understanding, analyzing, and solving their organization’s travel needs by leveraging the full scope of company products and services delivering maximum value. * Drive monthly growth by upselling Hotel Engine across a dedicated book of our high value customers
Design and evolve a comprehensive business plan for your book of accounts, including cross-selling, strategies to drive adoption and sell to executive level decision markers
Facilitate hand-off of key accounts from sales to account management, partnering closely with Account Executives to onboard & ramp new customers
Generate new business opportunities within account base to meet and exceed target quota
Efficiently and expertly present Hotel Engine’s value position in the corporate travel market space
Partner with marketing on campaigns to enriching and accelerating platform adoption
Work collaboratively with cross-functional teams such as business operations, member support, marketing, sales enablement, product development and production support to drive customer outcomes n* Target account selling, solution selling and using consultative sales techniquesn* Act as an advocate for your clientsn* Become a subject matter expert in the Hotel Engine platform & industry with extensive, accurate product knowledgen* Consistently meet or exceed daily KPI requirements
Here’s what we’re looking for:You have 5-8 years prior experience as a National Account Manager, or National Customer Success Manager, or sales leadership required Excellent verbal and written, including presentation skills Experience with Salesforce or other Customer Relationship Management tools * Self-starter with entrepreneurial spirit, takes initiative and adapts to changing demands. Brings a positive attitude and energy to work every day.
Ability to use consultative sales approach to identify additional opportunities within current customer base n* Extremely organized with keen insight and track record of retaining and expanding existing customer basen* Ability to flawlessly navigate between empathy and strategy n* Utilize analytical tools to identify trends in customer account usage
Cash compensation:* The base salary range for this role is $70,000/year with an OTE potential of $110,000-$140,000/year Final offer amounts are determined by multiple factors, including prior experience, expertise & may vary from the amount above. In December of 2021, we closed our series B funding round with a $1.3 billion valuation, and that’s just the beginning. We expect 2022 to be our best year yet.
Working hard behind the scenes building and supporting our platform are exceptional people–from our large engineering and product teams to our fast-growing sales, supplier, and member support orgs, to our data, marketing, and operations teams.
Here’s what you’ll do:
This role is eligible for remote work within the U.S.
Hotel Engine Total Rewards Philosophy |We recognize that there is more to work than day-to-day responsibilities. Hotel Engine has been recognized on Built-in Colorado’s Best Places to Work list 3 years in a row (2020-2022) for our positive culture and robust growth opportunities.
As a company, we’re also dedicated to giving back to our greater community, and have comprehensive supporting community, social justice and environmental causes. In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including:
Competitive base salaries
Annual performance bonuses
Stock options for all associates + performance-based stock options
Insurance benefits including medical coverage (with a plan available at no cost to employees) + 100% paid dental and vision insurance
401(k) plan with a match program
Unlimited PTO + 2 paid days each year to volunteer with your favorite non-profit
Paid parental leave and family medical leave
Hotel discounts through our exclusive platform
The ability to make a real impact in an incredibly fast-growing organization; you’ll never be just another cog in the wheel.
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Hotel Engine’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
OMB Control Number 1250-0005
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