Management Information Analyst (Intern) Login to Save this vacancy – South Normanton, Derbyshire

Management Information Analyst (Intern) Login to Save this vacancy

Alliance Healthcare

South Normanton, Derbyshire


About The Role

We have an exciting Summer Internship for 8 – 10 weeks working within our Customer Services team In South Normanton, as a Management Information Analyst.  In this role you will have the ultimate aim of providing excellent business data and analysis and insight to the Customer Service Management team.  

You will need to work effectively with the key stakeholders and suppliers for the Department as well as the company overall.  In this key role you will be evaluating staffing needs to aid short and long term resource planning to enable accurate budgeting.  

Responsibilities will include:

  • to produce and collate multiple reports on a daily, weekly and monthly basis relating to the performance of Customer Service. Use that data to highlight trends and make recommendations for improvements
  • Support the development and delivery of reporting solutions to internal and external customers for the Customer Service Department 
  •  Pro-actively apply Business Analysis skills and make recommendations to solve performance issues and resource planning challenges.
  • Understand workload arrivals and support the customer service team using workforce management software to provide accurate rota’s and forecasting of future volumes 

The duration of the placement will be 8 – 10 weeks.  This is an office based role based from our South Normanton Office.  This is a paid placement which offers a competitive salary for the right candidate! 



About You


We would value candidates with the following:


  • Working towards a 2:1 or higher in a Business / Economics or Management related degree.
  • Superior analytical skills with excellent attention to detail
  • Highly motivated, proactive and flexible
  • Good Customer Focus
  • Ability to work to deadlines with efficiency and accuracy- ability to multi task and prioritise whilst working under pressure
  • Excellent understanding of systems and technology
  • Knowledge of MS packages, excel, word, powerpoint critical, visio and project desirable
  • Ability to collate and interpret data
  • The ability to provides solutions to operational challenges from a process improvement and/or system perspective to address key business issues/requirements
  • Excellent verbal and written communication skills
  • Good interpersonal skills

In return you will get a fantastic opportunity to work for a global organisation in a important part of the business.  


About The Company

Alliance Healthcare is a leading distributor and wholesaler of pharmaceutical, medical and healthcare products, serving over 16,200 pharmacies, hospitals and dispensing doctors throughout the UK on a twice daily basis.

We have an essential role to play in the medical supply chain and everything that we do as a company will ultimately impact upon the end user, the patient. It is our responsibility to offer a reliable service that ensures that our customers receive the right product, in the right place, at the right time.

Global diversity, equity and inclusion are core to our purpose to create healthier futures.  We believe in creating an inclusive environment where people across all dimensions of diversity can bring their whole selves to work to advance health equity for all.  We enable our teams with career opportunities that challenge and inspire the very best to solve complex business problems impacting diverse patient populations in communities around the world.