Lead User Experience Researcher – Remote – New York, NY

Lead User Experience Researcher – Remote

Medidata Solutions Inc

New York, NY


Medidata: Conquering Diseases Together

Medidata is leading the digital transformation of life sciences, creating hope for millions of patients. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 1,400 customers and partners access the world's most-used platform for clinical development, commercial, and real-world data. Medidata, a Dassault Systèmes company, is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com.

Your Mission:

Medidata is the leader in developing the technologies that allow our customers to get the medicines to patients faster.  Building on our long history of delivering world-class clinical applications to the life sciences industry, Medidata’s Product Organization is staffed with a passionate team of product management experts, tackling the industry’s most difficult technical challenges in order to push the boundaries of possibility for our clients and most importantly, for patients. Together we can deliver meaningful advanced digital transformation to the industry in order to achieve our vision.  

Medidata is looking for an experienced user experience researcher to launch and grow our user research practice. This will include understanding our needs, enabling design and other team members, promoting research across the organization, and identifying how to strategically grow the research team.  Insights from these research studies will influence the design of our products and services to deliver user and customer value.

Key responsibilities:

  • Define and optimize our UX research process and methods.

  • Partner with cross-functional teammates from design, product, data science, marketing, and engineering to identify, plan, and execute impactful research projects across Medidata’s products, and the entire user or customer journey.

  • Promote adoption of UX research across the the company.

  • Grow the team to support this adoption.

  • Represent our current and potential user and customer experiences by conveying insights in crisp, clear, and actionable ways.

  • Help our team continuously identify and learn about current and potential opportunities to better serve our users, inspire product strategy, and encourage design iteration.

  • Experiment with innovative ways to shed new light on client experiences to help inform business decisions.

  • Participate in all design team activities, mentor team members, and champion the team’s work across Medidata.

Your Competencies:

  • You’re driven by a passion to build user-focused products that solve critical problems.

  • You have deep knowledge and practical experience with qualitative and quantitative user research methods.

  • You’re able to quickly tailor and design effective, appropriate research approaches within constraints.

  • You’re able to communicate effectively and in a compelling way.

  • You have a collaborative mindset, with experience working across disciplines and with multiple stakeholders.

  • You have a passion for helping people and an interest in the role of clinical researcher in this endeavor.

Your Education & Experience:

  • You have a degree in Anthropology, Behavioral Economics, Design, Human-Computer Interaction, Information Science, Psychology, Sociology, (or similar).

  • Minimum 5 years of industry experience in UX research roles.

The salary range posted below refers only to positions that will be physically based in New York City.  As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.  Pay ranges for candidates in locations other than New York City, may differ based on the local market data in that region. The base salary pay range for this position is $160,000 to $180,000.

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission under the terms of applicable plan documents, while many of Medidata’s non-sales positions are eligible for annual bonuses. Additionally, Medidata provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most and should help you care for those who matter most. For that reason, we provide an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life.

#LI-BS1 #LI-Remote

Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.n

Covid Statement

Our Company requires all U.S. employees to be fully vaccinated against COVID-19 and to provide documentation of full vaccination, unless qualified for a medical, religious or state-required accommodation or otherwise exempt consistent with applicable law. Although accommodation requests will be considered (and granted where appropriate/possible), it may be determined that a candidate is unable to adequately perform the essential functions of the position without imposing an undue hardship due to customer requirements, staffing needs, or other business reasons. Definition of full-vaccination: Employees are considered to be fully vaccinated two weeks after their second dose in a 2-dose series or two weeks after a single-dose vaccine.n


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