Full time – Remote (USA) / Transportation / Remote, USA
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Remote, USA / Delivery Operations – Transportation / Full time – Remote (USA) / Remote About Veho
Veho's mission is to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers.
For too long, parcel delivery companies have focused solely on efficiencies and cost-management. Veho focuses on the end-customer. As the first technology company of its kind, Veho replaces the old delivery trucks with a platform of crowdsourced drivers and a network of hyper-local delivery stations. We partner with some of the most recognized consumer brands such as Warby Parker and Hello Fresh to provide an incredible experience with every delivery, and give customers control on how, when and where their package is delivered.
Customers LOVE us. Despite growing at a record-speed over the past two years, we maintain an incredibly high customer satisfaction rating of 4.9/5 stars, and an unprecedented on-time delivery rate of 99.9% – far above every other company in the country.
In short, we are building the logistics platform of the future.
Veho is backed by former top executives and board members at Uber, FedEx, UPS, eBay and Amazon, three former public company CEOs, early investors in Lyft and Instacart, as well as prominent venture capital firms General Catalyst, Tiger Global, and Softbank. We are a team of leaders who are passionate about building an incredible company that will change the face of this industry.
The Transportation and Logistics Team is responsible for connecting and managing Veho’s network across the country. We work closely with our Client and Veho Ground Operations teams, overseeing all package movement up until the final mile delivery to customers’ homes.
The Logistics Manager will play a key role in the expansion of the Transportation & Logistics organization, as well as Veho’s delivery coverage overall. This role will report directly to the Senior Manager of Logistics. This is a unique opportunity to be a leader on a new, fast-growing team. Responsibilities Include:
Overseeing all tactical, day-to-day aspects of the Logistics department
Working cross-functionally with Client Ops, Expansion, Ground Ops to incorporate logistics with company procedures and operations
Working with Veho’s carrier base to ensure Veho’s stellar on-time delivery performance is maintained
Onboarding and training new hires, helping to build our team of exceptional operators
Managing logistics personnel including supervision, scheduling, performance management, and more
Keeping track of delivering metrics and conducting related audits to perform root cause analysis
Manipulating and analyzing data in Google Sheets/ExcelIdentify “struggle” lanes with new and existing carriers and work with the team to mitigate exposure
5+ years of experience in the logistics/transportation industry
Proven track record of managing 3rd party carriers and logistics networks
Experience managing and developing members on your team
Experience as the key logistics stakeholder for carriers and/or client accounts
Thrives in a fast-paced environment and is comfortable shifting priorities based on new insights and business needs
Detail-oriented and an excellent verbal and written communicator
Excitement to wear whatever hat is needed to solve a problem
Love to explore and experiment to find the best solutions
Self-starter attitude with a desire to learn and grow
Effective collaboration with other teams and functions
Must have strong problem-solving skills and the ability to think and respond quickly to service issuesnThe starting salary for this role is $90,900. The actual salary is dependent upon many factors, such as: education, experience, and skills. The pay range is subject to the discretion of the Company.
Veho is a growth company that looks for team members to grow with it. Veho offers a generous ownership package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Veho employee shares one galvanizing mission: to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers. We are deeply value-driven (Ownership, Candor, Team Success, Human) and care tremendously about investing in people. We are committed to creating a diverse team and an environment that provides everyone with the opportunity to do the work of their lifetime. Veho is unable to provide sponsorship at this time. Applicants must be able to understand and effectively communicate orally and in writing with all parties regarding work matters, which are generally conducted in English. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
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