Field Service Engineer & Junior Helpdesk Engineer – (Partial Remote) MSP
Bowman Williams
Queens, NY
Field Service Engineer & Junior Helpdesk Engineer – (Partial Remote) MSP
Field Service Engineer & Junior Helpdesk Engineer – (Partial Remote) MSP
We seek a Field Service Engineer & Junior Helpdesk Engineer – (Partial Remote) MSP to join an MSP company that supports small-medium-sized businesses with their everyday technology needs. The Field Service Engineer & Junior Helpdesk Engineer – (Partial Remote) will gain hands on experience and have opportunity to grow within the company. We provide generous PTO, bonuses, on going training/Certification Reimbursement and many more to show to our team we care and listens to what they need. Are you to gain hand on experience and grow internal within a company, if so please continue to read..
The Field Service Engineer & Junior Helpdesk Engineer – (Partial Remote) MSP will spend about 50% – 60% on on-site server support for multiple SMB clients. The Field Service Engineer & Junior Helpdesk Engineer – (Partial Remote) MSP role will be an excellent opportunity for an up-and-coming junior tech to gain exposure to emerging virtualization and cloud technologies and grow beyond essential desktop support. The Field Service Engineer & Junior Helpdesk Engineer – (Partial Remote) MSP candidate will be joining a fast-growing industry-leading collocation, managed-to-host, and managed services company.
Field Service Engineer & Junior Helpdesk Engineer – (Partial Remote) MSP Experience:
- Excellent communication and documentation skills
- Understanding of TCP/IP
- Troubleshooting and administering Microsoft infrastructure (O365, Active Directory, Group Policy, etc.)
- 2+ years experience with Networking, Windows OS’s to include XP, 7, 10, Server 2008 R2, 2012, 2012 R2, and 2016
- 2+ YEARS OF EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER
- 2+ years experience with HP or Dell servers
- 2+ years experience working with Cisco routers and switches with a CCNA preferred
- 2+ years of experience with Virtualization Technologies: VMWare, Hyper-V (preferred)
- 2+ years of experience with building and managing firewalls
- Maintained ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow, etc.)
- Install, upgrade, support, and troubleshoot printers and computer hardware,
- Perform general preventative maintenance tasks on computers, laptops, and printers.
- Microsoft Windows Server Experience (current and supported versions)
- O365 or Exchange Server Experience (current and supported versions)
- Azure Experience
- Experience with firewalls, routers, and VPNs
Field Service Engineer & Junior Helpdesk Engineer – (Partial Remote) MSP Salary / Benefits:
- Salary: $55k – $70k
- Full-Time
- 50% – 60% Travel
- Simple IRA with an Employer Match
- Health Insurance
- Generous PTO
- Reimbursement Mileage
- Reimbursement for Training/Certs
*Actual salary of Field Service Engineer & Junior Helpdesk Engineer – (Partial Remote) MSP to commensurate with experience*
Opportunity Location
Sunnyside Queens, NY
Proposed Salary
$55,000 -$70,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.
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