Elite Security Officer – Retail – New Malden, Greater London

Elite Security Officer – Retail

Amberstone Technology Limited

New Malden, Greater London


Amberstone Security is a dynamic and forward-thinking company who prides itself on the quality of its staff and the service they provide. Each year we are audited under the ACS (Approved Contractor Scheme) assessment and remain within the top ACS approved security companies within the UK.

Due to the requirements of the role, a Driving License is required

Location: New Malden, Croydon, Streatham

Hours: Guaranteed minimum of 40 Hours Per Week

Shifts: Shifts will vary, but will be a mixture of weekdays and weekends

Pay: £12.45

You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role

Main Responsibilities

We believe that the best approach to deterring criminal activity is to understand the vulnerabilities and risk of each location, and bespoke our approach to effectively reduce risk. As a Retail Security Officer, you will be required to provide a visible deterrence, respond to incidents, complete incident reports and collaborate with the local authorities.

You will be expected to carry out all guarding responsibilities whilst in store, such as;

Patrolling the shop floor and deterring criminal activity

Assess and identify vulnerabilities, and work proactively to minimise risk

Liaising with management and local authorities when applicable

Manage vulnerable persons with empathy to not cause distress

Completing colleague and contractor searches when required in line with customer company policy

Digitally report incidents and use tablets/phones for daily activity planning

Detailed and Legible incident reporting to assist the Client and Local Authorities

The Person

To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.

Required Experience and Qualification

You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.

Benefits of working with Amberstone Guarding:

SIA Licence Renewal

Auto enrolment pension scheme

Investment into training

Perkbox incentive scheme which includes discounts and an employee assistance programme

Company uniform provided

Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.

Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful

Date Posted: 21 February 2023